Resident Portal is your gateway to great resident communications. Your personalized "home page" allows a resident to view their unique profile, pay rent, refer a friend, read community bulletins and access community amenities, all from their home computer. Leasing teams can keep in touch to inform residents of upcoming events, scheduled service advisories or accept a maintenance request. Today's renters demand programs that go beyond the ordinary to the extraordinary, and this service delivers. Ellipse's Resident Portal meets that need by providing residents with effective communications accessible electronically and always available outside of normal business hours.
This program, used as a stand-alone product module or in conjunction with a community marketing and leasing website, is designed to enhance a resident’s total living and customer service experience. Resident Portal speaks the language of the new renter through sophisticated administrative controls, yet it’s simple enough for easy site level management. The message that Resident Portal delivers to your community is that you care about your residents’ well being and will continue to care, for now and for months to come.
Resident Portal features:
- Custom branded for management company
- Resident events/concierge services
- Community photo upload control
- Resident postings and communications
- Graphic "Refer a Friend" form
- Unique resident profiles
- Resident satisfaction survey form
- Community events calendar
- Discount coupons from local merchants
